Terms of Service

Please read these terms carefully before using our website or engaging our services. By accessing or using our services, you agree to be bound by these terms.

Effective Date: April 9, 2026

1

Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website agoxn.cloud and all services provided by Agoxn Solution Private Limited ("Company", "we", "us", or "our"), a company registered under the Companies Act, 2013 with CIN: U62013DL2024PTC438230.

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2

Services We Offer

Agoxn Solution provides a wide range of digital services including but not limited to:

Mobile App Development (Android & iOS)
Website Design & Development
Custom Software & ERP/CRM Solutions
SEO & Digital Marketing
Domain, Hosting & Cloud Servers
Graphic Designing & UI/UX
3

Client Obligations

When engaging our services, you agree to:

  • Provide accurate and complete information required for the project, including design assets, content, credentials, and specifications.
  • Respond to queries and provide feedback within a reasonable timeframe to avoid project delays.
  • Make timely payments as agreed upon in the project proposal or contract.
  • Not use the deliverables for any illegal, harmful, or unauthorized purpose.
  • Ensure all content provided to us does not infringe upon the intellectual property or rights of any third party.
4

Payment Terms

Project Payments

All project payments shall be made as per the milestones outlined in the mutually agreed proposal. An advance payment (typically 40-50%) is required before work begins.

Late Payments

Invoices not paid within 15 days of the due date may incur a late fee of 1.5% per month. We reserve the right to suspend or terminate services in case of prolonged non-payment.

Accepted Methods

We accept payments via bank transfer (NEFT/RTGS/IMPS), UPI, and other mutually agreed digital payment methods. All payments are to be made in Indian Rupees (INR) unless otherwise agreed.

5

Intellectual Property Rights

All content on our website — including but not limited to text, graphics, logos, icons, images, code, and software — is the property of Agoxn Solution Private Limited and is protected by applicable intellectual property laws.

Upon full payment, the client receives ownership of the final deliverables as agreed in the project scope. Agoxn retains the right to showcase the work in its portfolio unless a non-disclosure agreement (NDA) has been signed.

You may not reproduce, distribute, modify, or create derivative works from our website content without our prior written consent.

6

Project Timelines & Delivery

Estimated Timelines

Timelines are estimated and may vary based on project complexity and client responsiveness.

Revision Rounds

Projects include a reasonable number of revisions as specified in the proposal. Additional revisions may incur extra charges.

Scope Changes

Significant changes to project scope after approval may result in revised timelines and pricing.

7

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This includes but is not limited to:

  • Business strategies, trade secrets, and proprietary data.
  • Technical specifications, source code, and system access credentials.
  • Client's customer data and personal information.

A separate Non-Disclosure Agreement (NDA) can be executed upon the client's request for additional protection.

8

Limitation of Liability

To the maximum extent permitted by applicable law, Agoxn Solution Private Limited shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services.
  • Loss of data, revenue, or profits resulting from service interruptions or defects, except where caused by gross negligence on our part.
  • Third-party actions, including hosting provider outages, domain registrar issues, or payment gateway failures.

Our total liability for any claim shall not exceed the total amount paid by the client for the specific service in question.

9

Termination & Cancellation

By Client

You may terminate services by providing written notice. Payments already made for completed milestones are non-refundable.

By Company

We may terminate or suspend services if terms are violated, payment is overdue, or continuing is not feasible.

Refund Policy

Refunds are evaluated on a case-by-case basis. Work already completed and approved is non-refundable.

Post-Termination

Upon termination, all deliverables paid for will be handed over to the client within 7 business days.

10

Warranty & Support

We stand behind the quality of our work and offer the following support guarantees:

Bug Fixes

Free bug fixes for 30 days post-delivery for issues within the original scope.

Technical Support

Email & phone support during business hours (Mon-Sat, 10AM-7PM IST).

Maintenance Plans

Optional AMC plans available for ongoing maintenance and feature updates.

11

Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

Both parties agree to first attempt to resolve any dispute through good-faith negotiation before resorting to formal legal proceedings.

12

Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Updated terms will be posted on this page with a revised effective date. Your continued use of our website or services after any changes constitutes acceptance of the new Terms.

Have Questions About These Terms?

If you have any questions regarding these Terms of Service or wish to discuss a specific clause, feel free to contact us.

Agoxn Solution Private Limited • CIN: U62013DL2024PTC438230
55, Second Floor, Westend Marg, Lane-2, Saidulajab, Near Saket Metro Station, New Delhi – 110030